Difference between revisions of "Service Tiers"

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(Created page with "This is where we define the type of experience a user of the will receive. These services tiers control the speed, timeouts, Quality of service. Some of the features are limit...")
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Revision as of 16:13, 14 August 2018

This is where we define the type of experience a user of the will receive. These services tiers control the speed, timeouts, Quality of service. Some of the features are limited to specific vendors which support the attributes. We have a table which list these in the help system

  • Speed – how fast is a guest allowed to download. Faster for paid services or top tier loyalty members
  • Cellular style data volume caps – download 1GB of data then have to buy more
  • VLAN – Allocate users to specified vlan to help manage traffic and QoS
  • Concurrency & Unique device limits –
  • Recurrence – A free package could be created that lasts for 1 hour and is available only once per 24 hours per device. After they have used the free hour they have to select a different available service tier.
  • Personal Area Network – This provides an additional option for visitors, the ability to create their own private SSID that’s WPA2 encrypted. Populate 2 additional boxes with SSID name and password and the network will be created at the users location.
  • 802.1x Hotspot 2.0 – A user can be taken through and authentication routine and is then asked to install a security certificate on their device. The device is then disconnected from the public SSID and automatically connects to a 802.1x secure SSID.
  • Service tiers can be applied to each login method which is added to a portal. ​